Elevate Receptionist Communication with AI-Powered Insights

About the client

Hospitality Coach is an AI-powered mentor designed to enhance communication skills in the hospitality industry. By analyzing real-time audio conversations between receptionists and customers, our platform offers personalized feedback and actionable insights to improve service quality. From tone analysis to conversation flow, Hospitality Coach helps receptionists refine their customer interaction techniques, ensuring a seamless and professional guest experience. Whether you're looking to boost guest satisfaction or elevate staff training, Hospitality Coach is your go-to solution for excellence in hospitality communication.

Challenge

Solution

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Technology used

The platform uses Angular, Flask, OpenAI’s GPT-4o-mini, and Assembly AI to power the Hospitality Coach, which analyzes receptionist-customer conversations and provides feedback to improve communication skills.

Impact

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Elevate Receptionist Communication with AI-Powered Insights

Overview

Hospitality Coach is an AI-powered mentor designed to enhance communication skills in the hospitality industry. By analyzing real-time audio conversations between receptionists and customers, our platform offers personalized feedback and actionable insights to improve service quality. From tone analysis to conversation flow, Hospitality Coach helps receptionists refine their customer interaction techniques, ensuring a seamless and professional guest experience. Whether you're looking to boost guest satisfaction or elevate staff training, Hospitality Coach is your go-to solution for excellence in hospitality communication.

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Elevate Receptionist Communication with AI-Powered Insights

Improve your receptionist skills instantly with AI-driven feedback and coaching.
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About the client

Hospitality Coach is an AI-powered mentor designed to enhance communication skills in the hospitality industry. By analyzing real-time audio conversations between receptionists and customers, our platform offers personalized feedback and actionable insights to improve service quality. From tone analysis to conversation flow, Hospitality Coach helps receptionists refine their customer interaction techniques, ensuring a seamless and professional guest experience. Whether you're looking to boost guest satisfaction or elevate staff training, Hospitality Coach is your go-to solution for excellence in hospitality communication.

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Technology used

The platform uses Angular, Flask, OpenAI’s GPT-4o-mini, and Assembly AI to power the Hospitality Coach, which analyzes receptionist-customer conversations and provides feedback to improve communication skills.

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