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Why is Managed IT good for your business?

Let us assume that you are running a small-scale e-commerce website. All data crucial to your business such as sales catalog, payment info, details of customer orders reside on your computer’s hardware. For a trouble free running of business, it is important that these hardwares run continuously and are maintained regularly. Any malfunctioning of these hardware components needs to be troubleshot in the minimum possible time to avoid business disruptions. Who fixes your hardware and IT in times of trouble? The answer is IT services.

IT services is a blanket term for the teams that continuously maintain the hardware/database/information and business processes and fix the outages to prevent and reduce downtimes. Basically, they provide value by facilitating the outcomes expected by the customer without the customer having to take ownership of specific costs and risks. When organizations cannot afford to have an in-house IT services team, they can go to Managed Service Providers (MSP) to avail the services of Managed IT, which is a third-party service provider for IT services.

Why Managed IT?

Managed IT reduces the burden of having to hire full-time IT experts for the organization. While the management can concentrate on business, Managed IT takes care of the IT services needed.

Other than this, there are a few more advantages of Managed IT. Some are listed here:

  • Managed IT services ensure that downtimes are kept to a bare minimum. Thereby, organizations can have better value to KPIs linked to the efficiency of IT services
  • With the work experience in the field, Managed services can identify potential problems in the systems before they occur, thus preventing downtimes
  • Having IT services also ascertain higher efficiency and productivity.
  • Availability of IT infrastructure is also increased with Managed IT services 

Challenges

The most common challenge with Managed IT is the lack of communication between the IT services team and the company’s management. If this is addressed at the time of signing the contract there is not much of a challenge to speak of. Managed IT brings in more benefits to the table than challenges

Types of Managed IT services

Most common IT services that can be easily handled by Managed IT are

  1. Data backup services – As a security measure, it is always a good idea to have a copy of all your data. This will prevent losses in case the database gets corrupt. As data gets refreshed every day, it is important to take a backup of updated data on a routine basis.
  2. Network security services – Managed IT providers are trained in detecting and eradicating viruses, trojans, malware, and spam in your organization’s computer network. This is also a very important operation one should do regularly to prevent malicious attacks.
  3. Storage services – For companies with large amounts of data, storing the data in an easily accessible format for easy retrieval is a challenge. Managed IT would be a good choice in this regard as the service providers are equipped with the necessary infrastructure and the knowhow to handle copious amounts of data
  4. Systems management services – Managed IT services keep an eye on all your network nodes and terminals and monitors the data traffic. This is crucial to predict potential problems before they occur. IT services are also equipped with the expertise to make necessary changes in the system to avoid the expected problems from occurring

Types of outsourcing contracts for Managed IT

Managed Service Providers (MSP) offer various kinds of engagement models for organizations that wish to avail their services. The most common engagement models are Basic, consulting, and fully outsourced models.

Basic model 

In the basic engagement model, the organization usually has an in-house IT services team. Only a few activities like systems management are handled by the MSPs. This works well when organizations want the internal team to focus more on strategic topics.

Consultation model

In the consultation model, MSPs provide strategic solutions in addition to the services offered in the basic model. Strategic solutions, for example, could be a detailed plan for scaling up the IT operations of the organization. This is suitable if the organization’s internal IT team is young and inexperienced in strategic topics.

Fully outsourced model

In the fully outsourced model, MSPs provide all the IT services needed by the organization. If need be, the equipment for conducting some routine maintenance are provided by the MSP. In addition to the routine activities, there could also be a virtual CIO provided by the MSP.
A CIO makes executive decisions such as the purchase of IT equipment.

Bottomline

IT services are essential for all businesses that involve computers and software. Hiring a full-time IT services team will prove to be expensive for small and medium-sized businesses. From an economic standpoint, Managed IT works out much cheaper than having in-house IT services.

For large businesses, Managed IT frees up the internal employees from mundane everyday activities. They can better utilise their capacities for implementing strategic business ideas and for innovations.

All in all, Managed IT relieves the management of the burden of maintaining IT systems and ensuring cybersecurity. Hiring one would undoubtedly be a wise decision and an intelligent investment choice. Here is a deep dive into the field of IT outsourcing.

Hyper personalization: An effective tool to attract attention and influence retention

Was there a day in your life where you went to a restaurant, read through the menu card and didn’t know what to order? Or a day where you sat in front of the TV and didn’t know what to watch?

On such days, would you have appreciated it if the waiter suggested something, you ordered that and ended up loving it? TV suggested a few programs, you picked one and now that is the best program you have ever watched?

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Sustainable IT for a Greener Future

What comes to your mind when you hear the words like green energy, sustainability, reuse, recycle, low carbon footprint, reduced energy consumption? I asked my friend and he thought I was talking about an eco-friendly home. Would you be surprised if I told you that these terminologies also apply to information technology in a similar context? Organizations across the globe are now progressing towards reducing TCE, Total Cost to Environment. Yes! Sustainable IT is a thing and it is very essential for a green and prosperous future for our planet.

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Software Infrastructure for 5G

This might sound cliche but mobile connectivity has indeed developed by leaps and bounds in the last five decades. In the 1980s, 1G delivered analog voice service. Then came the 2G in the early 1990s that introduced digital voice. 3G that came in the 2000s introduced mobile internet. 2010 onwards, 4G LTE (Long term evolution) found its applications in the era of mobile broadband. 

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How Pace Wisdom Solution Helps in Agricultural Advancement through App Development

The avenues that are open in software development seem to be limitless now. Because of the evolution of development technology and industry-standard practices, we’re able to create something that solves even problems we’ve had for centuries.

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A curation of interesting IT trends of 2021

We tried looking around for what’s hot and happening in the field of IT and on what technologies do various consultants and business houses place their bets on. What fields received increased funding for this year’s research activities and much more. Read on to know further about the IT trends of this year.

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Gamification of Software Development

An old English saying goes “Where there is a will, there is a way”.

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IoT – The backbone of smart city projects

For a city municipal corporation, the safety, comfort, and well being of its citizens is the priority.

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Sales analytics – A growth accelerator

Two florists have their petty carts near my apartment. The one on the left side of my apartment ( let us call him florist_1)

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Technology in Clinical Trials

Recent talks about the clinical trials for the Corona vaccine got me interested in the procedures of clinical trials.

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What is Digital Transformation?

In the past century, a concept that has been proven right time and again is that

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Digital Services for tomorrow’s enterprise
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